Privacy Policy (as at October 2024)

 

At Shelley Viskovich Psychology (The Practice), I am committed to protecting your privacy as an online visitor to my website. I use the information I collect about you to maximise the services that I provide to you. I respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read my privacy policy below carefully.

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This website is owned and operated by Shelley Viskovich Psychology. By continuing to use this site, you agree to my privacy policy as set out below. The privacy policy relates to the collection and use of personal information you may supply to me through your conduct on the website.

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Please note that the information in this privacy policy may be modified or changed from time to time, and that this privacy policy exists in addition to any other terms and conditions applicable to this website (as outlined in my Terms and Conditions of Use and in any Privacy and Consent forms provided to you on provision of service). I will either notify you on this website, or directly, if the privacy policy changes. This privacy policy should be reviewed regularly so that you are updated on any changes. Any feedback on this privacy policy is welcomed and can be sent to me via one of the "contact me" buttons or from the "contact" tab. Please note that I do not make any representations about third party websites that may be linked to the website.

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Personal Information

 

Personal information includes any information or an opinion that identifies an individual, including, but not limited to, names, addresses, email address, phone, and other personally identifying information. Personal information about any visitors to the website is only collected when it is voluntarily submitted via my enquiries form, email, or any other format in which you knowingly enter your personal information. I may need to collect this personal information to provide you with further services or to answer or forward any requests or enquiries. It is intended that my privacy policy will manage your personal information in a way that is consistent with applicable privacy laws in Australia.

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Use and Disclosure of Information

 

Personal information that visitors submit to my site is used only for the primary purpose for which it is submitted or for any other purpose related to the primary purpose. Examples of primary purposes include to assist me to provide my services to you or to provide information to clients. I do not send marketing material in any instances. If your data is to be used in any other way not associated with the primary purpose, which is not anticipated, then I will disclose these other uses to you in this privacy policy or at the time the personal information is obtained.

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The personal information is obtained in several ways, including in consultations, by telephone and email, via this website (shelleyviskovich.com.au), social media channels, from third parties, and sometimes from publicly available sources. Please note that I do not guarantee website links or policies of authorised third parties.

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Please also note that copies of correspondence sent from the website, that may contain personal information, are stored as archives for record keeping and back-up purposes only. If you wish to stop receiving responses from me, you can let me know by emailing me. If an individual does not wish for their personal information to be collected in any of the ways anticipated in this privacy policy, I may not be able to provide psychological services to that individual.

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Outside of the conditions listed above, personal information may be disclosed where I am required to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, during a legal proceeding, if there is a threat of harm to self or another individual, or in response to a law enforcement agency request. Also, I may use your personal information to protect the rights, property, or safety of shelleyviskovich.com.au, my customers, or third parties.

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Security

 

Whilst no data transmission over the internet can be guaranteed to be secure, I strive to ensure the security, integrity, and privacy of personal information submitted to my website, and I review and update my security measures considering current technologies. I aim to take necessary steps to protect the personal information you may transmit to me or from my online products and services. Once I do receive your personal information, I will also make my best efforts to ensure its security on our systems and all information is kept under password protected devices at all times.

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Please also note that any employees of Shelley Viskovich Psychology or contractors who provide services related to my information systems are obliged to respect the confidentiality of any personal information held by me. However, I will not be held responsible for events arising from unauthorised access to your personal information.

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Cookies and Google

 

If you use my website, I may utilise ‘cookies’ which enable me to monitor traffic patterns and to serve you more efficiently if you revisit my website. In most cases, a cookie does not identify you personally but may identify your internet service provider or computer. However, in some cases, cookies may collect and store personal information about you.

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I extends the same privacy protection to your personal information, whether gathered via cookies or from other sources, as detailed in this privacy policy. I also use permanent cookies to enable basic web traffic analysis using Google Analytics which, for example, shows me which areas of my website are popular against those that are not visited often. This allows me to prioritise enhancements to the website and increase the productivity.

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Access to Information

 

I will endeavour to take all reasonable steps to keep secure any information that I hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact me to have the information corrected.

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Links to Other Sites

 

This website may contain links to other websites. These links are intended for your convenience only. Links to third party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that I am not responsible for the privacy practices of such other websites. I encourage our users to be aware, when they leave my website, to read the privacy statements of every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website shelleyviskovich.com.au.

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Consent

 

By using my website, purchasing a product or service, you are agreeing to the terms of this privacy policy.

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I reserve the right to modify this privacy policy as my business needs require. I will notify you of such changes (whether by direct communication or by posting a notice on my website), after which, your continued use of our products, services, or website, or your continued dealings with me shall be deemed to be your agreement to the modified terms.

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If you do not agree to my continued use of your personal information due to the changes in our privacy policy, please contact me via the "contact" tab. 

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This privacy policy is a compliance document prescribed by law rather than a legal contract between two or more persons. However, certain contracts may incorporate all, or part, of this privacy policy into the terms of that contract. In such circumstances, Shelley Viskovich Psychology may incorporate the terms of this privacy policy such that: (a) certain sections or paragraphs in this privacy policy are incorporated into that contract, but in such a way that they do not give rise to contractual obligations onto The Practice, but do create contractual obligations on the other party to the contract; and (b) the consents provided in this privacy policy become contractual terms provided by the other party to the contract.

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Problems or Questions

 

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website (https://www.oaic.gov.au).